A CIO’S LIFE:
MEET BTN’S
LIFETIME
ACHIEVEMENT
Database compliance
and Gadafi’s name(s)
Predictive analytics next
step for social media
Action on
EMV
Banks like Wells and
Chase are adopting
chip and PIN and facing
big tech overhauls
Card SeCurity
THE SAD STORY OF THE U.S.
traveler who can’t swipe a
credit card at a TGV kiosk
in France, or the isolated
American mag stripe hold-
out bank wearing a bulls eye
for international fraudsters,
are becoming less frequent.
These stories are being re-
placed by real action on EMV
by big banks and small credit
unions, and the pressure will
mount in the coming year on
institutions to position their
IT strategy for the coming
adoption of EMV in the U.S.
“It’s a matter of time before
the U.S. moves to EMV. The
rest of the world is migrating
to EMV,” says Zilvinas Bare-
isis, a senior analyst at Celent.
“And it’s happening over the
border in Canada.”
American-based banks,
including Wells Fargo and
JPMorgan Chase, are adopt-
ing EMV card payments
standards, making an initial
Leading Off, page 10
Banks provide “trusted environments” to online banking customers
SeCurity
BY THE
NUMBERS
ALL THE INTERNAL SECURITY IN
the world won’t protect a
bank whose customers con-
duct financial transactions
from an unprotected PC or
mobile device. To defend
themselves and their custom-
ers against Web-based fraud,
banks are offering customers
USB tokens and security soft-
ware from providers who say
these tools can secure online
banking sessions, even if the
end-users’ PCs are riddled
with malware.
Called IronKey Trusted
Access, the solution works
via a read-only portable USB
device, which when plugged
in encrypts the customer’s
keystrokes and launches a
virtualized operating system
and secure browser and a
protected network between
the client and the bank; the
bank controls and pre-ap-
proves access to sites.
The aim is to create a par-
titioned or virtual machine
23%
of financial institutions are “very
satisfied” with their capabilities in
consumer online banking, the best of
15 categories, according to Aite. The
worst? ATMs at
15 percent.
