BANK TECHNOLOGY NEWS
banktechnews.com
August 2011 • Vol 24, Issue 8
Text and mobile alerts are the first impression many consumers have
when dealing with a financial institution. That’s what makes it surpris-
ing that so many are hard to read, peppered with banking jargon and
include either too much or too little information.
Alerts Need Attention
Personal financial management and tablets are both popular with
consumers, and the tablet’s larger screen is perfect for transactions
and budgeting. There’s an opportunity for banks to combine the two,
but time isn’t on their side.
PFM’s Imprint on Tablets
page 24
The need to upgrade and replace core systems, to provide real-time
transactions and cope with new regulations, has never been greater.
But for some banks, the list of reasons not to take on such a project has
gotten longer. CIOs are doing what they can to keep cores up to date.
The Core at an Impasse
CASE STUDY
Pleasing the Gearheads
Star One credit union’s membership base has t wo characteristics that
make it tailor made for remote access banking—they’re located all
over the world and they love new technology. For the credit union’s
mobile banking strategy, a simple deployment wouldn’t do. BTN
takes an inside look at
how the credit union is
meeting its tech-savvy
constituents’ need
for high-tech, long-distance banking and
hopes to stop them
from mailing checks.
Mobile Payments Warrior
As Wells Fargo’s enterprise payments chief and
head of the clearXchange venture, Mike Kennedy is taking on PayPal and Google. page 18